OSARTIS GmbH takes the protection of your personal data very seriously and adheres to the statutory provisions and in particular also the regulations of data protection law.
OSARTIS GmbH (hereinafter referred to as “OSARTIS”) is the controller within the meaning of Art. 4 no. 7 EU General Data Protection Regulation (GDPR). You can find more detailed information about us in our legal notice. You can reach our data protection officer at datenschutz@osartis.de.
The following statement gives you an overview about which type of personal data are collected for which purpose and on which legal basis they are collected. Personal data are all data which relate to you personally, e.g. name, address, email addresses, user conduct. We also inform you on your rights with regard to us as the controller.
By merely using this website for information purposes, OSARTIS will automatically collect and store information in the server log files your browser transmits to us. These data are technically necessary in order for us to display this website to you and assure stability and security (the legal basis is Art. 6 (1) lit. f GDPR):
OSARTIS will not attribute these data to specific persons, and these data will not be combined with other data sources. These data will be stored exclusively on servers in the EU. Once the data have been used for the above-mentioned purposes, OSARTIS will delete the data after seven days.
When you address enquiries to us, we will ask for your name, your contact details as well as other information we need from you. We use the data provided by you to answer enquiries. The legal basis is Art. 6 (1) lit. b and f GDPR.
We only forward your data to third parties if you have given your express consent, to the extent this is necessary to fulfil the tasks you have given us or to the extent there is a legal obligation to do so. If we have your data processed by processors, such processors are bound by contracts pursuant to Art. 28 GDPR.
The software applications used may contain ‘cookie’ technology.
Cookies are mainly used to facilitate navigation by the user. Cookies may provide information on navigation within the Site and allow the operation of certain services that require the identification of the user's path through different pages of the Site.
Whenever you access the portal, regardless of whether a cookie is present, the type of browser, operating system (e.g. Microsoft, Apple, Android, Linux, etc.), host and URL of origin of the visitor are recorded, in addition to data on the page requested. You can set your browser to notify you when you receive a cookie and decide whether to delete it.
Further information on cookies can be found on the websites of browser providers.
6.1 What are cookies?
Cookies are small text files stored on your computer when you visit certain pages on the internet. In most browsers, cookies are enabled, but you can disable them. Cookies are not harmful to your device. We do not store any personally identifiable information in the cookies we generate, but we use information to improve your experience on the website. For example, they are useful for identifying and resolving errors.
Cookies can perform various functions, such as navigating between pages efficiently and generally improving the user's experience. The data controller reserves the right to use cookies, with the user's consent where required by applicable law or regulations, to facilitate navigation on this website and personalise the information that will appear. The data controller also reserves the right to use similar systems to collect information about users of the website, such as the type of Internet browser and operating system used, for statistical or security purposes.
6.2 Types of cookies
Cookies are divided into ‘session’ and ‘persistent’ cookies. The former are deleted when the browser is closed, while the latter are stored until they expire or are deleted. The session cookies used are intended to speed up the analysis of Internet traffic and facilitate users' access to the services offered by the site. Session cookies are mainly used during authentication, authorisation and navigation in services accessed through registration. Most browsers are set to accept cookies. If you do not wish to accept cookies, you can set your computer to refuse them or to display a warning when they are stored. If you refuse to accept cookies, some features of the website may not function properly and some services may not be available. The use of so-called session cookies is strictly limited to the transmission of session identifiers, which are necessary to enable the safe and efficient exploration of the website. This data is technical in nature, has a temporary validity and is not collected for the purpose of identifying users but, due to its functioning and in combination with other data held by third parties (e.g. the user's Internet service provider), it could allow identification. First-party cookies can only be read by the domain that created them.
6.3 What cookies we use:
6.4 Analytical cookies are not essential for the functioning of the website
6.5 How can I disable cookies?
Warning: if you disable all types of cookies (including technical cookies), some features of the website may be reduced or unavailable. Most browsers accept cookies automatically, but you can also choose not to accept them. If you do not want your computer to receive and store cookies, you can change your browser's security settings (Internet Explorer, Google Chrome, Mozilla Firefox, Safari, etc.). There are several ways to manage cookies and other tracking technologies. By changing your browser settings, you can accept or reject cookies or decide to receive a warning before accepting a cookie from the websites you visit. You can delete all cookies installed in your browser's cookie folder. Each browser has different procedures for managing settings. Cookies can be disabled directly from your web browser. For more detailed information on how to disable cookies, here is a list of links for configuring the most popular browsers.
If you do not use any of the browsers listed above, select ‘cookies’ in the relevant section of your browser's help menu to find out where your cookie folder is located.
6.6 Consent
Consent is freely given by the user by continuing to browse the website after reading the brief information notice. Please note, however, that consent may be withdrawn at any time and cookies may be disabled as described above.
6.7 Other links
n order to provide a better service to users, this Site may contain links to other websites (‘Links’). The Data Controller declines all responsibility for the content and materials accessible on these sites or otherwise obtainable through them. Any information relating to the sites referred to by the links should be addressed solely to the administrators of the sites in question.
6.8 Changes to the cookie policy
In order to keep it up to date, the cookie policy is reviewed periodically. This version of the cookie policy is effective from 1 August 2025.
6.9 Contact
For any requests or questions regarding the cookie policy or privacy policy, please contact us at: dpo@demetraholding.it
We use Google Analytics. Google Analytics is a web analysis service of Google Inc. ("Google").
On our behalf, Google will use this information to evaluate your use of the website and to compile reports on website activity. For this purpose we have concluded a data processing agreement with Google.
When you visit our website, the following data, among others, can be recorded:
Moreover, we use Google Analytics for a multi-device analysis of the flow of visitors which is carried out via a user ID. You can deactivate the multi-device analysis of your use in your user account (https://myaccount.google.com) under “My Data”, “Personal Data”.
The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. Google LLC, headquartered in California, USA, and possibly US authorities can thus access the data stored by Google.
We use Google Analytics with the extension "_anonymizeIp()". However, in the event that IP anonymization is activated on this website, your IP address will be shortened by Google within member states of the European Union or in other states which are parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there.
We use Google Tag Manager. Google Tag Manager is a solution with which marketers can manage website tags via a surface. The Tool Tag Manager itself (which implements the tags) is a domain not using cookies and does not collect any personal data. The tool provides for other tags to be triggered which, in turn, might collect data, as the case may be. Google Tag Manager does not access these data. If tags have been deactivated on domain or cookie level, such deactivation will remain in place for all tracking tags that are implemented with Google Tag Manager. The use policy for Google Tag Manager can be retrieved under http://www.google.de/tagmanager/use-policy.html.
Please click here to be excluded from the collection via Google Tag Manager.
We use the Google Maps service on this website. This enables us to directly display to you interactive maps on the website and make it possible for you to comfortably use the map function.
When visiting the website, Google receives the information that you have called up a corresponding page on our website. The data referred to in lit. 3 of this statement are also transmitted. This occurs irrespective of whether Google has been provided with a user account through which you have logged in or whether there is no user account. If you are logged in to Google, your data will be attributed directly to your account. If you do not want any attribution to your profile at Google, you must log out of your Google account prior to calling up the map on Google Maps. Google stores your data as a use profile and uses the data for purposes of advertising, market research and/or a demand-based design of its website. Such an analysis is made especially (even for users who are not logged in) to provide advertising based on demand and to inform other users of the social network about your activities on our website. You have a right to object to the production of this user profile, however, you must contact Google in order to exercise this right.
The data are processed and stored as long as necessary to achieve the purpose of storage. The data are subsequently erased as soon as legally permissible.
With regard to the processing of your personal data by OSARTIS you are entitled to the following rights:
11.1 Right to Information – Art. 15 GDPR
You have the fundamental right to receive information on the points mentioned in Art. 15 GDPR. In addition, you have the right to request a copy of your personal data in accordance with Art. 15 (3) GDPR.
11.2 Right to Rectification or Erasure – Art. 16 and 17 GDPR
You have the right to have incorrect personal data concerning you corrected. In addition, you have the right to request the deletion of your personal data if further processing is no longer necessary, if the processing is unlawful or if you have revoked your consent.
11.3 Right to Restriction of Processing – Art. 18 GDPR
If the conditions in Art. 18 GDPR are met, you have the right to have the processing of your personal data restricted, i.e. to prevent further processing for the time being.
11.4 Right to Notification
If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller shall be obliged to communicate such rectification or erasure of personal data or restriction of processing to each recipient to whom the personal data have been disclosed, unless this proves impossible or involves disproportionate effort. You have the right to request from the controller to be informed about those recipients.
11.5 Right to Object to the Processing – Art. 21 GDPR
If the processing of your personal data is based on Art. 6 (1) lit. e or f GDPR, you have the right to object to the processing if the other conditions of Art. 21 GDPR are met.
11.6 Right to Data Portability – Art. 20 GDPR
Within the limits of Art. 20 GDRP, you have the right to receive your personal data in a machine-readable format in order to pass it on or have it passed on to another controller.
11.7 Right to withdraw the Declaration of Consent
You have the right to revoke your data protection declaration of consent at any time. The revocation of consent does not affect the legality of the processing that has taken place on the basis of the consent until the revocation.
To assert your rights you can contact us at the following address: datenschutz@osartis.de
The exercise of your rights is basically free of charge for you.
In addition, you are entitled to submit a complaint about the handling of your personal data to the competent supervisory authority. The competent supervisory authority for us is:
Der Hessische Beauftragte für Datenschutz und Informationsfreiheit
Postfach 3163
65021 Wiesbaden
Telefon: +49 611 1408 – 0
Telefax: +49 611 1408 – 611
E-Mail (Kontaktformular): https://datenschutz.hessen.de/über-uns/kontakt.
Effective: September 2020
